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Pegasystems PEGAPCSA85V1 Exam Syllabus Topics:

Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

1. An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?

A) Add a set of optional actions to the case workflow.
B) Add an alternate stage to the case life cycle.
C) Add a button for each profile page to each assignment.
D) Add an optional process to the case workflow.

2. A car insurance quote request requires a view for potential customers to enter information to process the request.
What are the primary considerations to make before you configure fields in the view?

A) The fields users need to see, where data is sourced from, and how users enter values
B) The fields users need to see, if the field is required, and if the fields include a date type
C) The fields users need to see, if the field is required, and where data is sourced from
D) The fields users need to see, how users enter values, and if the fields are required

3. Select the corresponding user interface (UI) action set component for each behavior in the Answer area.

4. Identify the two requirements that are satisfied by using a data transform. (Choose two.)

A) Convert integer data to text data.
B) Validate the format of a property value.
C) Copy an existing order to a new case.
D) Display the same data on multiple user views.

5. NO.76 The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim. According to Pega best practices, which phase can you implement as a child case?

A) Verification
C Repair
B) Submission
C) Review

Solutions: