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HRCI Associate Professional in Human Resources Sample Questions:

1. Which of the following statements indicates a nondirective interview?
Response:

A) Each candidate interviewed is asked different questions about the same skill and ability.
B) The hiring manager asks all applicants the same questions.
C) The hiring manager purposefully creates a high level of stress.
D) The hiring manager's next question is formulated by the candidate's response to the previous open-ended question.

2. When an employee complains about unfair treatment by the supervisor:
Response:

A) The CEO should be notified that a lawsuit is not far behind.
B) It should always be investigated as possible illegal discrimination.
C) HR should suspend the supervisor for at least 2 days.
D) The HR department should soothe the emotional complaint and encourage the employee to go back to work and pay no attention to the treatment.

3. Harold has heard that it is necessary to have a diversity management program under some new federal law. What would you tell Harold about that requirement?
Response:

A) There is no federal law requiring diversity management programs. Sophisticated employers are moving in that direction because it is the right thing to do and production results often improve.
B) The new law will require diversity management programs only for employers that have federal contracts to provide goods or services to government agencies.
C) The new law won't be effective until a year after it was passed. So, there is no immediate requirement for him to worry about.
D) There is no law requiring diversity management programs, and employers should not consider moving toward such programs unless they are federal contractors.

4. An HR professional has been assigned to communicate specific policies and procedures to line managers on how to deal with employee grievances. Which of the following HR roles does this task represent?
Response:

A) Advisory
B) Evaluation
C) Service
D) Control

5. When someone is stuck by a syringe needle accidentally, OSHA says you should Response:

A) Save the reporting until the end of the calendar year for the summary report.
B) Report the case as a minor incident that didn't require medical treatment.
C) Ignore the needle stick. It isn't covered.
D) Report the case under special OSHA rules.

Solutions: