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Salesforce Certified Slack Consultant Sample Questions:

1. When providing your client with an executive summary of their selected grid design, which three key pieces of information should you include?

A) Training recommendations
B) User analytics and KPIs
C) Grid design benefits and considerations
D) Workspace(s) and access level
E) Admin processes
F) Channel recommendations

2. You are a Slack consultant working with an Enterprise Grid plan client. Their grid org has four Workspaces:
Social, Finance, Marketing and Operations.
How many Org Primary Owners can their Enterprise Grid have?

A) Five
B) They can define how many they need.
C) Four
D) One

3. Which set of use cases best describe the benefits of Workflow Builder that you could share with your clients?

A) A warm welcome to new teammates; daily syncs and check-ins; a quick way to send info
B) A warm welcome to new teammates; daily syncs and check-ins; auto-upload documents in a team channel
C) A warm welcome to new teammates; auto-upload documents in a team channel; manage a conversation in huddles
D) Daily syncs and check-ins; a quick way to send info; create new Slack Connect channels

4. Your client firmly believes that a great onboarding experience sets employees up for success. The client wants to start the process with a warm welcome in Slack where new employees can share fun and important information with their new coworkers.
What is an ideal and automated onboarding experience in Slack for new employees?

A) New employees receive a message from their manager asking for the new employee to post an introduction to a company-wide #welcome channel.
B) New employees receive a private welcome bot message congratulating them on joining the team at BestHR with some important information to get started.
C) New employees receive a welcome bot message and are prompted to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.
D) New employees are prompted by their managers to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.

5. Sentinel Corp's legal team wants to create a separate workspace for all confidential legal conversations. They want to allow all members of the org to see that the workspace exists, but only legal team members should be approved to join.
What access level would you recommend for the workspace?

A) By Request
B) Hidden
C) Invite only
D) Open

Solutions: