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Salesforce Certified Slack Administrator Sample Questions:

1. You're an admin for your company's Slack Enterprise Grid org.
There are now too many social channels in a single workspace, and employees report difficulty finding relevant customer information.
What do you recommend as a next step?
(Select the best answer.)

A) Create a new Social workspace, and make all the channels multi-workspace.
B) Delete social channels that have been inactive for more than 90 days.
C) Create a new Social workspace, and move the relevant channels to that workspace.
D) Delete or consolidate some of the social channels since there are too many.

2. You're the Primary Org Owner of a large Slack Enterprise Grid org composed of 10 workspaces for individual business units.
How should you delegate responsibilities appropriately?

A) Delegate an Org Owner from each business to handle everyday tasks, such as member requests.
B) Delegate an Org Admin from each business unit to handle everyday tasks, such as member requests.
C) Delegate a Workspace Admin from each business unit to handle everyday tasks, such as member requests.
D) Create a multi-workspace channel for selected members to manage all admin requests for the organization.

3. Cristina is evaluating a Slack app's security and notices that it has the following scopes present: channels:
write and chat:write:user.
Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)

A) Upload files
B) Access group direct messages
C) Modify public channels
D) Send messages as a member

4. Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.
The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.
Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.
Which options appropriately describe Champions? (Choose all that apply.)

A) They identify and implement key use cases for the tool and modify them over time to improve the team' s workflows.
B) They are Slack Administrators, so they have the correct permissions to help the company manage change.
C) They model best practices, and they can rally the team toward common goals.
D) They actively communicate and promote transparency to reinforce the purpose and value of the tool.

5. You're a prospective customer looking to purchase Slack for your organization of approximately 50 employees.
You need to ensure that the plan supports SAML single sign-on (SSO) for authentication.
Which plan(s) fit the requirement?

A) Free, Pro, Business+, and Enterprise Grid
B) Enterprise Grid only
C) Pro, Business+, and Enterprise Grid
D) Business+ and Enterprise Grid

Solutions: