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| Section | Objectives |
|---|---|
| Media and Codec Handling | - Audio and video codecs
|
| Collaboration Troubleshooting | - Endpoint and call issues
|
| Security and Maintenance | - Basic security concepts
|
| Cisco Collaboration Endpoints | - Endpoint installation and configuration
|
| Call Control and Signaling | - Cisco Unified Communications Manager (CUCM) basics
|
No formal prerequisites, but CCENT/CCNA-level networking knowledge is recommended Eligibility rules change over time, so verify the current requirements on the official page (official 210-060 exam page) before registering.
The Cisco Implementing Cisco Collaboration Devices (CICD) is Cisco's certification exam for CCNA Collaboration, at the Associate level. Related credentials include CCNA Collaboration. Start simply: free demo first, full set when convinced.
Yes:
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The Cisco Implementing Cisco Collaboration Devices (CICD) blueprint spans 5 domains — including Collaboration Troubleshooting, Security and Maintenance, Call Control and Signaling. Our material keeps close to this syllabus; the complete outline above lists every subtopic.
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Which address is required to create a video endpoint in Cisco Unified Communications Manager?
Correct Answer: D 🗳️
A user on your network cannot receive voicemail messages in his email inbox Which do you perform to help resolve this issue?
Correct Answer: A 🗳️
Users are complaining about dropped calls, so a network engineer needs to troubleshoot Cisco Unified Communications Manager to view concurrent calls and dropped calls. Where does the engineer generate such reports?
Correct Answer: A 🗳️
Customer requirements dictate that local calls from area code 408 display the ANI as a 7-digit number.
Which procedure allows the leading digits to be stripped as soon as they arrive at the H.323 voice gateway?
Correct Answer: A 🗳️
Between which two locations does RTP-NTE DTMF MTP Passthrough pass DTMF tones transparently?
(Choose two.)
Correct Answer: A,E 🗳️
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