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| Section | Objectives |
|---|---|
| Topic 1: Setup and Configuration | - Configure CDM application and parameters - Register and integrate source systems |
| Topic 2: Security and Administration | - Configure user roles and access control - Maintain security of CDM data |
| Topic 3: Address Cleansing and Verification | - Set up address cleansing options - Verify and standardize address data |
| Topic 4: Data Import and Integration | - Configure data import tasks - Manage CSV and other import sources |
| Topic 5: Customer Data Management Overview | - Identify business use cases for CDM - Describe Oracle Customer Data Management (CDM) Cloud Service capabilities |
| Topic 6: Duplicate Identification and Resolution | - Configure duplicate match and resolution rules - Run duplicate identification and resolution processes |
| Topic 7: Data Modeling and Management | - Manage customer, account, and contact data - Define data model and entity relationships |
| Topic 8: Data Enrichment and Quality | - Leverage external data services for enrichment - Implement enrichment workflows |
| Topic 9: Testing and Troubleshooting | - Validate configuration and data flows - Diagnose common implementation issues |
Question 1
When a patch is installed, which two occur to an existing application's customizations? (Choose two.)
A. It does not update the customization stored in the XML file for each layer.
B. It updates the customization stored inthe XML file for each layer.
C. It updates the base artifacts.
D. It does not update the base artifacts.
Question 2
While implementing Oracle Customer Data Management, your customer noticed that their production instance has 1000 plusincorrect addresses as part of the address load. The customer is planning to update these invalid addresses in Oracle Customer Data Management.
As an implementation advisor, what would you suggest to help the customer avoid such issues in future?
A. Subscribe to Oracle Address Verification CloudService.
B. Provide the corrected addresses in the CSV format for reload.
C. Manually correct all incorrect addresses in the instance.
D. UseOracle Enterprise Data Quality (EDQ), which will auto-correct invalid addresses.
Question 3
A reputable banking industry customer is implementing Oracle Customer Data Management to centralize and achieve 360-degree account information from multiple sources. They have the following unique requirements:
* The system should be able to carry out duplicate identifications and duplicate merge process automatically.
* The system should provide the ability for a central administrator to review and approve merge records before carrying outduplicate merge process.
How can these be configured in Oracle Customer Data Management?
A. Set up the customer merge requests profile option CDH_CUSTOMER_MERGE_REQUESTS.
B. Oracle Customer Data Management does not support such approvals before merge and cannot be configured.
C. Define Groovy rules and trigger workflows with approval hierarchy before automerge.
D. Set up the user merger requests profile option ZCH_USER_MERGE_REQUESTS.
Question 4
Which task is used to configure Oracle Enterprise Data Quality (EDQ) when using it with Oracle Customer Data Management?
A. Manage Server Configurations
B. Manage Data Quality Configurations
C. Manage Customer Data and Data Quality Configurations
D. Manage Enterprise Data Quality Configurations
Question 5
Your client is a major office supply manufacturer and Bigmart is one of its major retail organizations as shown in the following organizational structure:
The client assigned different sales representatives to sell office supplies directly to individual stores based on geographic territories (east, west, central). They want visibility into purchasingactivities (orders, revenue, accounts receivable, aging, and so on) per individual store because they want to use the profitability figures of the different geographic regions.
Occasionally, Bigmart's bills are paid by their parent company, Bigmart Conglomerate. Therefore, for some orders, you must invoice Bigmart Conglomerate directly. The following two approaches are being considered to fulfill the use case by the client.
Approach A:
1. Set up Bigmart Conglomerate as Party.
2. Set up Bigmart HQ andStores as party sites.
3. Set up one account to represent Bigmart.
4. Link party sites to Party and account as appropriate.
Approach B:
1. Set up Bigmart Conglomerate, Bigmart HQ, and each store as individual parties.
2. Set up one account each for Bigmart Conglomerate and individual stores.
3. Create account relationships between Bigmart Conglomerate and the account representing each store.
What will best fit the client's use case?
A. approach B
B. approach A and B
C. approach A
D. neither approach A nor B
Solutions:
| Question 1 Answer: B,D | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: A | Question 5 Answer: D |
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